The pandemic lockdown took away the experience of eating food at restaurants. Over 4,500 restaurants in New York City have already closed down.

Role
Competitive Analysis
Wireframing
UI Design
Prototyping

Project Type
Concept
Product
UX/UI

Duration
7 weeks

Problem Theme

Connect two groups of people. During the pandemic, chefs are out of work and New Yorkers can't reach them.

Solution

Opening indoor "home dining" restaurants benefiting both chefs and customers. Chefs can cook from home, and customers can visit their "home restaurants" to enjoy the food.

User Group

New Yorkers who cannot dine out and chefs who lost their jobs due to the pandemic.

Diving deeper into the two main user groups I have identified, I learned there are two big categories of people in the first user group who miss dining out. The first group of people missed social interactions, service, and atmosphere, while the other group missed the food they couldn't replicate at home. I targeted the first group for two reasons. First, most restaurants are already focusing on takeout and delivery services that can provide food without a dining experience. And ultimately, most people miss the human interaction they used to get from dining out.

Key Insights

Customers are interested in:

Concept: Searching for a new restaurant

Three categories that people look for when finding restaurants

1. Type of food
2. Location
3. Recommendation & Reviews